This past Friday I got to take of tour of the LIVESTRONG office. ( Thanks Biju for introducing me to Chris Brewer). While Chris was explaining to me all things LIVESTRONG, he also explained to me the work environment that allows their staff to be so effective.

Photo Credit: LIVESTRONG HQ Facebook Page
I saw a lot in the short 30 minutes I was there.
Every piece of art on display was either donated from their supporters or Lance Armstrong’s personal collection and had very specific meaning to its placement in their office. The symbolism of “Hope Lives” was everywhere and the mission of why they do what they do was the focal point of everything. Not to mention all the woodwork was repurposed wood from the previous owner of their building when it was a warehouse.
It was the greenest building I’ve ever been in.
Well thought out, simple, super efficient and inexpensive to maintain.
As I walked around, I saw a huge open space of cubical’s that stood no higher than 4 feet tall. Not six feet tall like most of us are used to seeing or working in. Even the CEO, Doug Ulman, operates in an open space like this. As Chris continued to tell me about their work environment, I suddenly realized what he had been telling me about their workspace.
It was all designed around transparency within community. Four foot cubicals keep everyone within eye contact of each other which tends to allow for people to share ideas and conversations more openly.
There were separate stand alone rooms for group meetings. If the room had a door, then one of the four walls is all glass.
Again, transparency… even with a closed door.
Then there were a few enclosures set up for people to meet or just hang out, relax and get a little refreshed. No doors were on these enclosures and usually had only two walls (as you can see in the photo above). If you were to meet with the CEO, you would be meeting in an enclosure similar to this. There were no two meeting spaces a like.
The way the stand alone rooms and enclosures were positioned creates an atmosphere of working in a neighborhood of friends. No two enclosures lined up with each other and they all opened up into the open space. I loved it.
The most intriguing part was this.
There are no sick days, vacation days or office hours.
Exactly.
Take time off when you’re sick. Set your schedule and take vacation as you need it… as long as you are getting your work done.
I love this. Anytime you give people ownership to make something happen and equip them with the tools to get the job done… people… teams… organizations succeed.
I’m fortunate to work from home and my hours are somewhat flexible as long as I’m getting my job done and make myself available.
I see this happening more and more in the work environment and it’s being met with great results. ( Check out the book Why Work Suck And How To Fix It ) But it bums me out to see some bosses who are a little to old school and not trusting enough to let their employees do their job the best way they know how. As if being at the office from 9-5 means you are getting your job done.
I’m a pretty big advocate on creating the right workspace. If you are like me, I can’t get anything done if the space around me is cluttered and feels too closed off.
Getting the right amount of natural light and fresh air really do make a difference for me. Even if I go to a coffee shop to get some work done. I need to be setting in the right place in the coffee shop in order to feel like I can be more productive.
Setting yourself up to succeed at what you do is so important. It’s key.
Don’t overlook or underestimate the importance of the environment you work in. It could make or break the experience for you and the way you perform in your job.
When I think about all the detail that went into LIVESTRONG HQ.
It comes down to this…
Creating the best work environment professionally and relationally so that their staff can focus all their energy in serving those with cancer. The less they have to worry about in their immediate space, the more they can help others around the world.
B y the way, if you would like to check them out and support them, click here livestrong.org. I do.
How about you? What is your workspace like? Work from home? Work in the office? How do you set yourself up to be more productive and do your job well?
02/01/2012
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