The New American Airlines And Their Merger With US Airways


Most of you who keep up with me on twitter know at least two things are certain about me. I love traveling and I love flying American Airlines. Something you won’t pick up from me very often at all is my dislike for other airlines or even bad customer experience from products I use. I think the days of complaining on twitter are not as productive as they once were (there are some exceptions to this) and it does make the complainer look like… a complainer. Before I go any further I need to say this. No matter who you like to fly… ALL AIRLINES HAVE THEIR SHARE OF PROBLEMS and American certainly has their fair share of them. So there is really no perfect airline, but there are … [Read more...]

Why I’m Switching Hotel Brands

Mariott Brand

For the past 12 years, I’ve been traveling like a mad man. Flying about 25 – 30 round trip flights a year on American Airlines and staying in Hilton brand (Hilton, Hilton Garden Inn, Hampton Inn, Homewood Suites) hotels almost every night of those trips. About 40 – 50 nights a year, sometimes more. But it's time for a change. I really like what Hilton has done over the years. They are a great brand but I find my personal tastes changing. So I'm switching to Marriott. I’m needing more from a hotel brand that makes travel just a tad easier and honestly… I like seeing big brands who are updating their look to keep up with travel trends. I saw this when I walked into a Courtyard Marriott. … [Read more...]

Google Is No Longer A Search Engine…


… It’s a reputation management system. A slightly strange concept for some of you, especially if you aren’t familiar with the words, Search Engine Optimization or SEO. Search engine optimization (SEO) is the process of improving the volume and quality of traffic to a web site from search engines via "natural" ("organic" or "algorithmic") search results. Meaning… if you do a search in google for Spence Smith then you will see my name on several pages. Most people never make it past the first page when search for something on Google. OR… if you were to search for just my first name, Spence, then you will find my blog about half way down the first page. It may not seem like a big deal to you … [Read more...]